Impact to Via-WRTA service due to vehicle recall
Via has recently learned of an immediate vehicle recall to its fleet of wheelchair-accessible vehicles (WAVs). Due to the recall, Via will have two WAVs in service today, and there may be long wait times and inconsistencies for passengers. Via has notified riders through its app of the potential disruption to service. We appreciate your understanding during this process. If you have any questions, please contact Via Customer Service at support-worcester@ridewithvia.com, or call (508) 388-6620.