Lost & Found Form

: If you lose an item on the bus please contact 508-791-9782 select option 5 and leave a detailed message on your lost item and along with your name and contact information. If the item has been located you will be contacted with the information to pick up your item at the Customer Service Center at 60 Foster Street, Worcester, MA. Hours of Operation are at the Customer Service Center are Monday – Friday, 7:00 A.M. to 7:00 P.M. Saturday 9:00 A.M. – 5:30 P.M.

You can report a lost item, by filling out our Online Lost and Found Form

Items are held for 30 days. The WRTA cannot be responsible for lost or stolen articles.

Contact Information
You must leave your contact information (at minimum your phone or e-mail address) in order for us to respond to your Lost and Found Inquiry.
Contact Name*
Email*
Phone*
Item and Investigation Information
Please provide us with as much detail as possible to assist in our investigation.
Subject / Summary*
Mode / Service*
Commonly Lost Items*
Item Description/Detail
Provide additional information/details on your item (Brand, Color, etc)
Date of Incident*
MM slash DD slash YYYY
Route Number
Vehicle Number
Additional Information or Details
CAPTCHA
Name
This field is for validation purposes and should be left unchanged.

What if I leave something on the bus?