Via-WRTA brings the convenience of a taxi with the efficiency of a bus.
Book a ride straight from your phone and Via will come to pick you up. Access parts of Shrewsbury and Westborough without ever needing a car.
Service hours: Monday-Friday, 7am-7pm.
Price: $2 per ride.
If you require a wheelchair accessible vehicle, need other mobility assistance, or have trouble walking short distances, please indicate all needs within your Via WRTA profile in the Via app. If you book rides over the phone, tell the customer service agent about your ride support needs as well.
How to create an account
- Download the Via WRTA app for iOS
- Download the Via WRTA app for Android
- Or search “Via WRTA” in the App or Google Play store and tap the download icon.
- Open the app, press Get Started. On the next screen, click “Don’t have an account yet?”
- Fill out your personal information which will include your name, email address, and phone number.
- Allow Via to use your location and to send you ride notifications. This will make your ride experience easier.
- Finally, enter payment information.
How to book a ride
- Enter your pickup address and press Set Pickup. Hit the + sign if you want to bring extra passengers along!
- Enter your dropoff address and press Set Dropoff.
- Choose the trip option that’s best for you, then tap Book Ride.
- Meet your driver: Follow the dotted line in the app to get to your exact pickup location, which may be a short walk.
Rides can also be booked by calling Via Customer Service at 508.388.6620.
We’ll display your driver’s name, vehicle model, and license plate info to help you locate your ride.
Questions? Get in touch.
support-worcester@ridewithvia.com | 508.388.6620
Ready to ride?
Download the Via WRTA app on the Apple Store
Download the Via WRTA app on the Android Play Store
For additional details, please visit the Via-WRTA website.
